Mediation

The Community Peer Mentors now have a responsibility to deliver mediation across County Durham & Darlington for the benefit of all residence, this referral can be made by anyone, there is no fee and mediation is delivered free of charge thanks to the Police and crime Commissioners determination to provide the best possible service to everyone.

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Two people in a meeting

What is mediation?

Mediation is a flexible and confidential process used to settle a dispute between two or more people, businesses, or other organisations. It involves appointing a mediator, who is an independent and impartial third person, to help the parties talk through the issues, negotiate, and come to a mutually agreeable solution.

You can mediate before taking legal action or while legal action is ongoing.

What are the benefits of mediation?

Mediation allows you stay in control. Unlike in court, where a judge makes the decisions, in mediation you are able to decide how you want to resolve the dispute and don’t have to accept an outcome you are not happy with.

Mediation is usually much quicker and much less expensive than going to court, so it can be a more efficient way of resolving disagreements that allows everyone to move on from the problem sooner. Mediation provides a safe and supportive environment.

The mediator will listen to all views, talking to you privately, and sometimes together with the other party, to help guide you through the process.

Mediation Form

Please complete all required fields and agree to the statement below to submit the form.

Participants Contact Details

Party 1 Victim/Harmed (if known)

Party 2 Victim/Harmed (if known)

Your Role

Incident Details

Risk Information

Please indicate any factors we should take into account when assessing the safety of our clients and volunteers

Before submitting this application

Have all parties consented to take part in mediation:

All Parties will have to agree to the following, this part of the process will be undertaken by the Community Peer Mentors; however, we want those submitting this application to be aware and make us aware of any concerns related to the following:

  • They are willing to take part in the resolution process/mediation with a view to finding solutions to the disagreements and they understand that mediation is conducted in a non-adversarial manner and that it is not a legal process.
  • They understand that the content of the discussions held during the individual and joint sessions, disagreement resolution meeting or mediation is confidential except where there is a safeguarding concern.
  • They will not record or document the mediation discussions in any way, nor disclose details of parties, or matters to anyone else.
  • They understand that no document prepared for, or statement made within a mediation can be used as evidence in subsequent proceedings, and the mediator shall not be required to give any evidence as to what happened within a mediation, unless obliged to do so for criminal reasons. Other than what is contained within the agreed outcome statement, any information provided for the mediation can only be used for the purpose of the mediation and cannot be referred to in any subsequent action unless all parties agree.
  • They are aware that dispute resolution is in no way to be seen as financial or legal advice, psychological counselling or any type of therapy. Results are not guaranteed.
  • If they are attending the meeting with anyone else, they will notify the mediator in advance and will provide name, email and telephone number of the person(s). They understand that their attendance is subject to mutual agreement.
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