Meet Our Amazing Team That Will Help Support You
Our team have help support over 1000 people in 4 years, providing over 147,000 days of support.
Meet The Team.jpg)
Our team have helped support over 1000 people in 4 years, providing over 147,000 days of support. Their support was crucial over the pandemic as referrals increased by 260%. We are currently taking on extra referrals from partners in support of an NHS pilot to support those identified with issues around alcohol and substance misuse; they have provided £85,000 for an 18-month pilot, which is also very exciting.
All members of the team have completed Mental Health First Aid training, selected members of the team have completed Mediation and Restorative Justice training, and they are all Certified Professional Recovery Coach and Systemic Wellness Practitioners; this training is aimed to help them fulfil the role as an area coordinator, along with their previous life experiences and professional qualifications.
Learn more about each team member below
Areas of Responsibility
- Vulnerable and Isolated people
- High Impact Users on services
- ASB and Nieghbourly disputes
- ASB HotSpot: ASB Coordinators which patrols and the team whilst in a HotSpot area – To include photograph and reporting on any interventions in those areas
- Mediation: Numbers of requests of mediation and subsequent demand reduction
- Mental Health Issues.
- Alcohol and Substance Misuse linked to Mental Health (4 Year Project with TEWV)
- Support for prisoners in HMP Low Newton to train as volunteers (3 Year Project with York University, Giving Time Voluntary Action Leeds and Durham Community Action)
- Gambling Support for all those negatively affected by this addiction (2 Year Project with NECA)
- Public Engagements: To include events we attend as well as the ones we arrange.
- O2R: ‘Offender 2 Recovery’ : A scoping exercise is taking place in relation to West Midland Police innovative approach of dealing with those with additions to opioids who become involved with shoplifting to feed their habit, this is called ‘Offender 2 Recovery’ (O2R) this has led to a massive reduction in offending and has helped a large number of individuals into a recovery.
- Ahead of Arrest: Linked to Alcohol and Substance Misuse, as additional and ongoing support, currently in Newton Aycliffe, likely to go force wide, this approach is a preventive approach where the police approach those identified with alcohol and substance misuse issues and asked if they want to take steps in recovery.
- ASB HotSpot: ASB Coordinators which patrols and the team whilst in a HotSpot area – To include photograph and reporting on any interventions in those areas
- Offenders – RSO’s - Clients and Mentors
- Victims of Crime: Domestic Abuse – Sexual Violence - ASB
What We Do
We will support someone for as long as they need us; all they have to do is be willing to engage; we will catch them when they fall, be non-judgemental and we will always be there for them. We aim to leave people with hope and confidence to lead a happier and more fulfilling life; by helping them to feel safer and improve the circumstances they have found themselves in.
Our core values aim to ensure everyone is EMPOWERED to make life changing choices:
For people to make positive changes and decisions for themselves with support, words of encouragement can help you think straight.
Treat others the way you would like to be treated, mutual respect is a key concept in keeping relationships alive and healthy.
Is intended to help you become clearer about your own identity, what you want in life, your life vision and how to transform your life.
To change and to try unfamiliar things, being open involves seeking out new experiences and looking into new ideas.
Does not have one set meaning, we might use it to talk about how we feel & how we are coping with daily life or what feels possible at the moment.
Real empathy is sometimes not insisting that it will be ok, but acknowledging that it is not, our volunteers will walk with you.
We will be realistic & honest, we will accept and be there to always support. Real transformation requires honesty from all.
Are about giving value to every human being, no matter what our differences, everyone has a voice that should be heard
Recognising everyone’s capacities & ambitions, never undermine it, respect for what they can do and who they are.
Feeback Received
See below some of the wonderful feedback we have received from our service users, volunteers and professionals
"I would like to say how grateful I am for having Jo as a support worker regards to the ABS I am injuring at the moment. Jo has been a great help and I could not ask for anyone better."
"Within the little time I’ve been a Community Peer Mentors I feel that I've grown more as a person and gained more in confidence so I just want to thank you guys for having me, with that said I'd like to be considered for another client when you have one in mind"
"I really appreciate all the hard work you and the team put in."
"I wanted to say thank you for your quick response, and acceptance of the referral. It is wonderful to hear that there is some great support out there, and that the client is going to gain some great support. I am happy to hear that it is been accepted, and I feel this is mainly the information that I need to be able to discharge from our team.’’
Our Team
Click on the cards below to learn more about the team
.jpg)
.jpg)
.jpg)
.jpg)
.jpg)
All we ask is that everyone is open to engage, open to change and to receive feedback; we will be with them every step of the way.